Frequently Asked Questions:
How do you custom order a Subaru?
To custom order a new Subaru, first reach out with the Vehicle Request form and let us know which vehicle you're interested in ordering. After submitting, we'll follow up to confirm your desired vehicle specifications and check if any incoming inventory matches what you want. If a vehicle is not in transit or available, we will arrange to submit your order to Subaru.
Can I use the Vehicle Request form for Pre-Owned vehicle requests?
Absolutely, fill in the required contact information and provide the model your looking for in the Comments field. A sales associate will contact you to discuss the full details of your Pre-Owned vehicle search.
What's the process to order a new vehicle from the factory?
1. Contact AutoNation Subaru Arapahoe about the vehicle you are interested in and arrange a time to create your order.
2. Meet with a sales team member to discuss options and configure your vehicle. Review pricing and any available incentives, pay your custom order deposit, then finalize and submit your order.
3. Once your vehicle has been built, it will be transported to our dealership. When your vehicle arrives, it will undergo a Pre-Delivery Inspection by one of our factory trained service technicians.
4. Lastly, it's time to come and pick up your new [Dealership Brand].
How long does ordering a vehicle from Subaru take?
Lead times will vary significantly by model and configuration. Global supply chain constraints for specific parts has slowed some vehicle production times. Before and after ordering your vehicle, we can share production timeline estimates that we receive from the factory.
Can you track your order from the factory?
Consult with your sales team member to obtain build progress updates or using factory vehicle build tracking applications.
